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[2] Doheny-Farina, S. (1992). Rhetoric, innovation, technology: Case studies of technical communication in technology transfer. Cambridge, MA: MIT Press.

[3] Guinan, P, JG Cooprider & S Faraj, (1998). "Enabling Software Development Team Performance During Requirements Definition: A Behavioral Versus Technical Approach" Information Systems Research. 9 (2), 101-25.

[4] Glaser, E. (1976). "Durability of Innovations in Human Service Organizations," Knowledge: Creation, Diffusion, Utilization 3(2), 1981: 167-185; and Keith London, The People Side of Systems. New York: McGraw-Hill.

[5] URL: http://www.microsoft.com/sharepoint.

[6] URL: http://www.dspace.org.

[7] URL: http://www.openarchives.org/index.html.